Refund and Returns Policy

All our cakes are made and packed with extreme care in sealed packs to make sure you receive them in their best condition.

This Refund Policy governs the manner in which craigsbury.com processes refunds for products and services purchased by users (each, a “User”) of the craigsbury.com website (“Site”). This refund policy applies to the Site and all products and services offered by craigsbury.com.

Returns

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [email protected] with details of the product and the defect. You can send the item you consider defective to:

1234, 5th Main,
6th Cross,
Bengaluru North,
Karnataka - 560064,
India

Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund provide, refund only in the form of store credit. No monetary refund will be provided.

Contacting us

If you have any questions about this Refund Policy, the practices of this site, or your dealings with this site, please contact us at [email protected].

Please note that this is a sample refund policy and should be reviewed by a legal professional to ensure it meets the specific needs of your business.