Shipping and Delivery

This Shipping and Delivery Policy governs the manner in which craigsbury.com delivers products purchased by users (each, a “User”) of the craigsbury.com website (“Site”). This shipping and delivery policy applies to the Site and all products and services offered by craigsbury.com.

Delivery

We use third-party delivery partners to deliver our products. We guide them with the handling of the product to ensure that you receive your order in the best condition. Our products have been developed in such a way that they are fit to ship and have a shelf life of 5-6 days from shipping when stored in the appropriate guided conditions. Our recipes have been tested under a variety of temperature, humidity, and pressure conditions. All our products are made and packed with extreme care in sealed packs to make sure you receive them in their best condition.

Shipping

We currently ship our products only in Bangalore urban areas. We do not ship our products outside Bangalore urban areas.

Refunds

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [email protected] with details of the product and the defect. You can send the item you consider defective to:

1234, 5th Main,
6th Cross,
Bengaluru North,
Karnataka - 560064,
India

Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Contacting us

If you have any questions about this Shipping and Delivery Policy, the practices of this site, or your dealings with this site, please contact us at [email protected].

Please note that this is a sample shipping and delivery policy and should be reviewed by a legal professional to ensure it meets the specific needs of your business.